At any time before, during, or after your time at hg8868皇冠, you may need a letter from us. These letters confirm details from our records about you. You may need them for work, travel, further education, or other purposes.
Requesting records and letters
The kinds of letters you might need include:
- Study permit renewal letters
- Bank letters
- Military letters
Keep your information up to date
To provide you with any letters, we need to have your current Canadian address and emergency contact information.
You must:
- Advise hg8868皇冠 and Immigration, Refugees and Citizenship Canada (IRCC) of you current Canadian mailing address. hg8868皇冠 and IRCC need the information so we can do things like process your study permit.
- Provide contact information for at least one person who lives in Canada. You can add more than one emergency contact, plus information for contacts outside of Canada. We will only use this information if we have concerns about your safety and/or health.
How to update your information
Update your Canadian mailing address
To update your Canadian mailing address:
- Log in to your myhg8868皇冠 account.
- On the left side under myhg8868皇冠 Record Services select Personal Information.
- Select Update Addresses and Phones – Personal and Emergency contact.
- Then, hover over Current click to change your information.
- Take 3-5 minutes to fill all the required fields, then click Submit.
- Use the navigation pane from the above page to return to Personal Information.
- Finally, verify by selecting View Addresses and Phones – Personal and Emergency contact under Personal Information.
Update your emergency contact(s)
- Log in to your myhg8868皇冠 account.
- On your left side under myhg8868皇冠 Record Services, select Personal Information.
- Then select Update Emergency Contacts.
- Please provide information for a Canadian contact. Please select New Contact to add new information. Make sure the order number is 1.
- Take 3-5 minutes to fill all the required fields, then click Submit Changes.
- Repeat step 4 and 5 for a contact in your home country. Please make sure the order number is 2.
- Use the navigation pane from the above page to return to Personal Information.
- Finally, verify by selecting View Emergency Contacts under Personal Information.
